We spend countless hours searching distributors to find our customers the best products and prices available. All of our positive feedback comes due to our prompt attention to your order, shipping, tracking, and satisfaction of delivery. All items are shipped insured within 2 to 5 days of receiving cleared payment. All items are shipped insured via UPS ground to the continental United States using UPS calculation for shipping charges. Please inspect all shipments promptly and make any damage claims to PMEoutlet.com for any UPS shipments. PMEoutlet.com will assist in the process of collections.

All items are covered by manufacturer’s warranty. Our company prides itself on quality, value and service. Within 30 days we will guarantee every item to your satisfaction. If not completely satisfied you may return it for a full refund if in new, unused condition. Shipping and handling charges are non-refundable except for manufacturer defects. Return shipping charges are the responsibility of the customer. If a manufacturer defect is detected the package must be shipped pre-paid and enclose a check or money order for $10.95 for a replacement of the item that was purchased or you may make use of the manufacturer’s warranty. We suggest you obtain a tracking number for your return shipment. All returns must be received by PMEoutlet within 14 days of RMA No. issued. Returns must be approved and assigned a Return of Merchandise Authorization number (RMA) by emailing us at PMEoutlet@gmail.com, or phone 805-349-9215. All unauthorized return shipments will be refused. Your refund will be issued upon receipt of an inspection report of the product in the return warehouse. Please allow 10 -14 days from the reporting date for your return to be credited or exchange made.

Claims for shortages or errors in your shipment must be made in writing within 10 days from date of purchase.